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Privacy

At Embroidery Cabin, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Information We Collect

  • Personal details: name, email, phone number, billing/delivery address.
  • Order details: products purchased, payment information.
  • Website usage: cookies, IP address, browsing activity.

How We Use Your Information

  • To process and deliver your orders.
  • To communicate with you about your order, delivery, or account.
  • To improve our website, products, and customer experience.
  • To send you promotions or newsletters (only if you’ve opted in).

Sharing Your Information

  • We never sell or trade your personal data.
  • We may share information with trusted service providers (e.g., couriers, payment processors) to complete your order.
  • We may share data if required by law.

Data Security

  • We never sell or trade your personal data.
  • We may share information with trusted service providers (e.g., couriers, payment processors) to complete your order.
  • We may share data if required by law.

Data Security

  • We use secure payment gateways and encryption to protect your data.
  • Access to personal data is restricted to authorised staff only.

Cookies

  • Our site uses cookies to improve your shopping experience.
  • You can disable cookies in your browser settings, but some features may not work correctly.

Your Rights (GDPR)

  • You have the right to access, update, or delete your personal information.
  • You can withdraw marketing consent at any time.
  • To exercise your rights, contact us at sales@embroiderycabin.co.uk